Head of Product Ops

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What Twitch is looking for in applicants

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment. 

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we’re solving on our Blog.

About the Role

The Head of Product Ops at Twitch will be at the center of Twitch's Product culture, reporting directly to the CPO, you will develop a thriving product organization that attracts and develops world class product talent. You should understand the development process from Engineering to Product and Design and be an expert in what makes Product Managers tick. Our future Head of Product Ops will create processes which onboard, develop and celebrate PMs across the company. You will be an important connection point for multiple product teams distributed across the globe. You know how to translate the needs of the team into programs and processes which improve the job of Product Managers across the company.

This position can be located in San Francisco, Irvine, CA; Seattle, WA and New York, NY

You Will:

  • Be responsible for Twitch's programs for mentoring & developing Product Managers
  • Keep the product organization in sync by facilitating company-wide sharing of roadmaps, launches, successes and insights
  • Create new programs aimed at improving product culture or bringing new Product and diverse talent to Twitch
  • Be the glue between Product teams across the company
  • Standardize our on and off-boarding practices, tools and templates
  • Ensure that every Product Manager has the tools that they need to do their job
  • Create and lead recognition and reward practices for ICs and managers throughout the PM team

You Have:

  • 7+ years of experience in project/program management
  • An obsession with the health and happiness of your team (and yourself)
  • Communicate with radical honesty and tact
  • You've demonstrated the ability to bring teams together from multiple disciplines

Bonus Points

  • Know the ins and outs of JIRA and can show others the way
  • You've worked on products that build community or are well-versed in community building


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)


We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

The base pay range for this position in Colorado, Connecticut and Washington is $206,100 - $251,900 (hr/yr) and in New York City is $226,710 - $277,090 (hr/yr). Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Twitch's internal or external careers site.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Job ID: TW7140

#LI-Remote #RemoteFriendly

Want some tips on how to get an interview at Twitch?

What is Twitch looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Head of Product Ops like?
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How to land an interview at Head of Product Ops?
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