Director of Product Design, Member

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What Betterup is looking for in applicants

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

As Director of Product Design you will play a key role in developing the vision, team, and strategy needed to serve our next million members and beyond.  If you are passionate about human thriving, applying UX thinking to complex system problems, and building a high-performing design team, we’d love to hear from you

What you’ll do:

  • Be a driving contributor to the vision and strategy for our member products as part of the leadership team
  • Prepare for significant organizational growth by growing future leaders, setting them up for success through mentorship and coaching
  • Coach teams through the process of planning, navigating trade-offs, and creating meaningful user experiences — inspiring, not merely directing, and ensuring that the products we build are designed to create impact
  • Mentor and coach product designers and managers across the member product org
  • Collaborate closely with product, engineering, UX research, and UX writing counterparts to shape a data-informed vision for the user experience of our products
  • Partner with product marketing and sales teams in the go-to-market to ensure our partner communication matches the experience we deliver for members

If you have some or all of the following, please apply:

  • Bachelor's or advanced degree in Design, Digital Arts, Computer Programming or similar field (preferred)
  • You have 5+ years of experience leading and managing design teams, ideally consumer-facing digital products
  • You’re an exceptional communicator. You have the communication skills to help you work cross-functionally with internal stakeholders and external partners alike
  • You’re comfortable working in spaces with significant ambiguity, leading product discovery, and biasing towards action
  • You are fulfilled by developing great people and you have a history of building high-output, psychologically safe teams
  • You have a track record of getting others to participate in, and contribute to, the design process


At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental and vision insurance
  • Flexible paid time off
  • Per year: 
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Work days (
    • 5 Volunteer Days to give back
    • Learning and Development stipend
    • Company wide Summer & Winter breaks 
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Want some tips on how to get an interview at Betterup?

What is Betterup looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Director of Product Design like?
Interview processes vary by company, role and team. The best plan is to see what others have experienced and then plan accordingly.
How to land an interview at Director of Product Design?
A great first step is organizing your path to an offer. Check out Kiter for tools to get started!