Senior Product Analyst

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What Messagebird is looking for in applicants

Transform the communications world! 

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

Senior Product Analyst | Remotely from Amsterdam

We are looking for someone who can educate our product managers and engineers on best practices for instrumentation, metrics, and insights, and encourage a data-driven culture within the organisation to foster accountability and decision making.

You will be close to the customer: understanding their activity and needs; their pain points. Balance technical skills, communication and business. Be at the cradle of new products and bring existing products to the next level of data maturity. 

You will be part of the Product Analytics  team, working closely with the wider Product and Engineering organisation to enable the design and implementation of highly available and scalable solutions.

What you’ll do

  • Have a deep understanding of MessageBird’s products and the wide variety of data they produce and proactively identify opportunities for improving the overall user experience;
  • Conduct exploratory analysis to get a better understanding of trends and anomalies. Work towards automated solutions for returning requests;
  • Present your findings and recommendations to the wider team and company leads and champion the use of data to make product decisions;
  • Collaborate with Data and Analytics Engineers to help define clear, trustworthy, optimized data sources of truth by understanding the business logic and anomalies.

What you’ll bring

  • 3+ years of professional work experience analyzing product or user behavior, in a product team, preferably at a software or technology company;
  • Proficient in SQL (preferably using a big data syntax such as BigQuery, Presto, or Hive/Spark) and understanding of optimizing query performance;
  • Excellent communication and presentation skills, experience working with data visualization tools;
  • Comfort handling massive datasets and connecting the dots between disparate sources;
  • Strong mindset towards data quality, in all stages of the product and analyses;
  • Understanding how to prevent data quality issues;
  • Problem-solving and analytical skills - able to quickly digest any issue or problem;
  • A drive to improve MessageBird’s products and proactively identifying ways to bring value;
  • Familiarity with experimentation and basic statistical methods;
  • An understanding of best practices for data warehouse concepts and data models.

#LI-Remote- #LI-WPS1

What You’ll Gain

  • Work from anywhere 
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)


Life at MessageBird:

We call ourselves Birds!

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 750 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. 

We understand that “life happens” and give you the freedom to choose the best environment for you to “get sh*t done”. Our Birds choose where they work from in the region or country we’re hiring in, so long as it’s within the job’s complementary timezone as indicated in the Job descriptions — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

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Want some tips on how to get an interview at Messagebird?

What is Messagebird looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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How to land an interview at Senior Product Analyst ?
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